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Author Topic: 10-201 (undertemp on Xerox 5390)  (Read 1451 times)

NYCTech

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10-201 (undertemp on Xerox 5390)
« on: May 20, 2008, 09:08:38 PM »
I have an unusual heat control problem on a Xerox 5390 copier. Customer complains: the print is able to be rubbed off with little or light pressure on the toner. In last 50 shutdowns only one 10-201 fault code. rap did not resolve the problem and all components seem to be doing what they should be doing. NOTE: Temperature could not be adjusted over 375 degrees. The adjustment is maxed out. Contact arc is within tolerance. Any ideas?  or thoughts?

printmike

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #1 on: May 21, 2008, 08:02:37 PM »
Have you checked your thermistor or solid state relay in breaker panel under MIM compressor gauge?

xeroxpws

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #2 on: May 27, 2008, 07:59:52 PM »
Are all the copies unfused or just a select few? Let me know because I may have had the same problem, replaced the ssr that regulates the temp for the ufr; Problem was resolved. I guess the ssr was able to turn on but once it was switched off the logic was unable to pulse it back on. This left me with the first part of a set fused and the last part unfused.
" If there's a new way
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  But it better work this time"

NYCTech

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #3 on: May 28, 2008, 08:46:52 PM »
XEROXPWS: The copies are fused, but if you rub them (hard) with your thumb the toner will wipe off. At the present time the copies are acceptable to the customer but I know the system is not right.  Xerox toner and developer are used. Contact arc is where it should be, however the temperature is at 375 degrees F. and I Can't crank it up any higher. Replaced the thermistor 130E7810, heat roller seems to be OK, Heat rod appears to be glowing properly when the machine is running. It's calling for steam, and the quartz heater rod comes on when the temperature cools down due to the paper feeding through the fuser area.  What is a ssr and a ufr? Got a part number? 

xeroxpws

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #4 on: May 28, 2008, 09:27:36 PM »
Sorry about that :
SSR = solid state relay
UFR = Upper fuser roller
I'll look up the part and get back with you.
" If there's a new way
  I'll be first in line
  But it better work this time"

cam245

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #5 on: June 04, 2008, 04:30:54 AM »
Replacing the fuser roll can help even if pressures are right. Age and duty cycle can affect the rubber. Also what kind of paper are they using. Paper stock can affect fusing too.

NYCTech

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #6 on: June 11, 2008, 03:04:21 AM »
cam245: The paper is Xerox (brand) 20 pound (85 brightness) The heat roller is suspected to be bad. It is not a Xerox brand heat roller and is seriously discolored (probably from age). What I'm concerned about is the temperature. For some unknown reason I can't get the temperature above 375 degrees. Not knowing what to do next I suggested to the customer that the heat roller and heater rod should be replaced on the next service call.

Dwtn Don

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #7 on: June 11, 2008, 04:47:36 PM »
Overtoned ????

or possibly thermistor.
Each thermistor acts different than the previous one.
there are also multiple NVM locations for different temp levels.
check the NVM locations to see that one isn't out of whack

also, if it's a HI-C roll, make sure you have the correct thermistor

hope that helps


NYCTech

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #8 on: July 13, 2008, 02:43:14 PM »
Dwtn Don: The thermistor is the correct one for the high "C" heat roller (white leads). However I will check the NVM values next service call. Thanks for the tip......

exCSER

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #9 on: July 14, 2008, 05:35:45 AM »
Hi NYCTech,
I took a call on a Doc135 yesterday with good fusing on 20# and unfused prints on cover stock. The new thermistor was bad. Brand new part.........I hate that!!

Midwest Danny

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #10 on: March 17, 2009, 12:11:26 AM »
I would go with the Fuser Relay not acting good all the time.
Just my opinion
Midwest Danny

mytkc

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #11 on: March 17, 2009, 03:49:38 PM »
I've had an old fuser lamp with hot spots do this.you can't tell by seeing it glow in the system (way too bright) . the lamp isn't putting out proper wattage or there is a hot spot near the thermistor

rockin57rod

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Re: 10-201 (undertemp on Xerox 5390)
« Reply #12 on: March 26, 2009, 02:14:17 PM »
Did you check the thermostat gap... on both thermostats....or swap them out...sometimes they go flakey....not the thermistor....the thermostat...just my 2 cents worth...