Docutech Community
DOCUTECH => DOCUCOLOR => Topic started by: GusG on March 04, 2010, 05:40:41 AM
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Hi All,
In my ongoing issues with my DC2060 I am now getting a paper jam on almost every print and every paper type I've tried (yesterday it was letting bond through and jamming art paper). It happens where the paper passes through the rollers with the knob 4B and just as the leading edge passes through the 2nd BTR, just far enough to get 3-5 cms of image onto the paper. The 2nd BTR is new but we tried putting in the old one and it was the same story.
Any help highly appreciated.
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Is the paper statically sticking to the IBT belt?
Clean the POB sensor which is on the metal plate attached to the IBT assy. right near the 2nd BTR assy.
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Is the paper statically sticking to the IBT belt?
Clean the POB sensor which is on the metal plate attached to the IBT assy. right near the 2nd BTR assy.
Hi Milo,
Thanks for your quick response. The paper does not appear to be sticking to the IBT belt and I cleaned what I assume to be the POB sensor (under the IBT belt, attached to the IBT frame and a bit in front of the 2nd BTR, senses off the IBT belt) but the problem remains
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When trying to do a test print from the diagnostics mode I get the same jam but it comes up with an error 8-160 (Regi Out Sensor On Jam RAP). I've tried cleaning all the sensors in the registration area but no joy. Also discovered that the leading edge stops at the same place whether I print an A4 SEF or LEF and regardless of whether it is on bond from tray 1 or art paper from tray 3. Now stopping about a cm after the leading edge has passed through the 2nd BTR
Also I've just seen there is no image on the IBT belt, though I don't get any other error message